The number is the limit.
Four steps and then custom. You can check which one you need against your own access-point count without asking us — that is the whole reason the editions are named after the number rather than after a piece of Cisco hardware.
| Edition | Access points | Controllers | KIDJO·AI | Third-line support |
|---|---|---|---|---|
| Free version
Download it and run it on your own VM. Everything you can see stays visible — over four access points it says so and keeps showing all of them. |
4 | 1 | not included | not included |
| Vloka-300 | 300 | 4 | available | one year included |
| Vloka-650 | 650 | 4 | available | one year included |
| Vloka-1000 | 1000 | 4 | available | one year included |
| Vloka-Custom
The licence names its own limit. A system this size needs hardware chosen for it rather than the standard appliance. |
> 1000 | 4 | available | one year included |
More than one controller, precisely
Up to four controllers on a paid edition, and an HA (SSO) pair counts as one. That number is not a pricing step: it is the shape of the product, and it is written here so you can check it against your own situation before you buy rather than after.
- One appliance per site. Where a link is too poor to run a controller centrally, it is also too poor to monitor one across it — the diagnostics that matter arrive late or not at all. A remote site with its own controller gets its own Vloka, and that is a better answer than a longer tunnel back to the data centre.
- An HA (SSO) pair is one entry. A pair presents one management address, so you register it once, exactly like a single controller. Four therefore means two HA pairs, or four standalone controllers.
- A failover is a failover, not an outage. When the pair switches over, Vloka keeps the access points it already knows: the inventory does not empty and refill, the history does not fill up with departures that never happened, and the join log gains no churn that the network did not have. The controller's syslog keeps arriving at the same address without touching a thing, and every message is filed under the time it carries. What Vloka genuinely could not carry across — its cache, a capture that was running — it says on screen instead of leaving you to work it out from a gap.
- You register each controller and switch between them. The floor plan, the clients, the access points, the logs and the diagnostics all show the controller that is active. That is the right shape for the case people actually have — a controller for the offices and one for the guest network, or one for IT and one for OT — because those are separate networks and a combined table would mix two things that are not the same thing.
- There is no single view across two controllers yet. No merged client list, no floor plan with access points from both on it. If that is what you need, tell us: it is a real piece of work and it is not built.
- Over the four, nothing is switched off. Every controller already registered keeps being monitored; what stops is adding another one. If you need more on one appliance, tell us what the site looks like — a custom licence can name its own number, and sometimes the honest answer is a second appliance instead.
Why this paragraph exists at all: this table said "unlimited" for a while, and nobody had tested it. Then it said "no licence limit", which was true of the licence and quietly untrue of the appliance's wiring. Both are exactly the kind of sentence this site is not allowed to contain.
What happens at the limits, exactly
These are the rules the software actually enforces. They are written here because they are unusual, and because the usual behaviour is the thing people are afraid of.
Over the access-point limit
Vloka says so on the Licence page and in the status bar — and keeps showing every access point you have. It does not hide them and it does not stop monitoring them.
A monitoring screen that quietly shows 4 of 37 during an outage is the one failure this product exists to prevent. We considered hiding them and decided not to.
When a paid licence expires
Nothing switches off. There is a 30-day grace period, and after it the only thing that stops is registering an additional controller. Everything you were already monitoring keeps working.
You are warned 45 days ahead, so a renewal never arrives as a surprise the day after it mattered.
When the portal is unreachable
Your appliance keeps running on the licence it already holds, offline, indefinitely. It checks in daily when it can; failing to check in changes nothing at all.
The licence is verified on the appliance itself against a key built into its image, so it does not need us to be online to know that it is genuine.
Third-line support
Included for one year with the purchase of a Vloka system, and it runs on its own clock — a three-year licence with one year of support is a normal thing, and the two dates are kept separate rather than one being inferred from the other.
When it ends, the software is untouched. Only the support ended, and the appliance says that in one sentence rather than implying anything else.
How a licence works
A licence names one appliance. The install ID is the MAC address of that appliance's management interface, so you can check it against your own hypervisor and against the paperwork — it is not a number we invented and asked you to trust.
COONEIT signs the licence offline, on a machine that is not connected to the portal. The portal only hands out what was already signed. That is deliberate: whoever breaks into our licence server can re-serve licences that were already issued, and cannot mint one, because your appliance checks the signature itself against a public key built into its own image.
You can activate online with an enrolment token, or upload the licence file by hand. Both routes end in the same place, and the offline one is not a degraded fallback.
Why there are no prices on this page
Because a licence is signed against the install ID of one specific appliance, and getting that wrong costs you an outage rather than a refund. So the last step is a person, and a price list that a person then has to correct is worse than asking.
Tell us how many access points you have and we will tell you which edition that is and what it costs. Ask for a quote.